KNOX COUNTY SHERIFFS OFFICE- SUPPORT SERVICES TECHNICIAN I




Position Summary


The Support Services Technician-I has the primary responsibility of fielding departmental incoming telephone calls and generating non-emergency incident reports


Required Duties


The following are required duties of this position:



  • Inputs data from law enforcement forms into Records Management System (RMS)

  • Queries computerized databases

  • Performs various operational duties such as managing devices and print queues; monitoring system messages, etc.

  • Troubleshoots system malfunctions.

  • Generates, prints and distributes various reports both internally and externally by request.

  • Other duties as assigned.


Education and Training Required


The following are the educational and/or training requirements for this position:



  • Must be able to read and comprehend English language directives, training materials, and other documentation.

  • High school diploma or equivalent required.


Experience Required


The following experience is required for this position:



  • No experience needed.


Knowledge, Skills and Abilities


The following non-physical knowledge, skills and abilities are required for this position:



  • Knowledge of input and retrieval into computers.


Physical Abilities


The following physical ability(s) is/are required for this position:



  • Must be physically able to operate a variety of office equipment.

  • Must maintain the ability to work any hours, any shift and any days off during your career.



Position-Specific Responsibilities


The following responsibilities are required for this position:



  • Executes other responsibilities as assigned by the Sheriff, Chief Deputy, or supervisor.

  • Position is also responsible for managing data as the record copy holder of the records
    management staff.



Tools, Machinery and Equipment


Ability to operate or use the following machinery and/or equipment is required for this position:



  • Computer equipment

  • Multi-line telephone

  • Fax machine

  • Photocopier







The Knox County Sheriff’s Office is an equal opportunity employer.

Type : INTERNAL & EXTERNAL

Location : SHERIFF

Posting Start : 05/12/2026

Posting End : 12/31/2026

MINIMUM HOURLY RATE: $16.49